Senior information and data is strictly confidential. Volunteers must agree to our terms of service and go through an extensive interview process followed by a training course to teach them proper conduct around seniors along with how to spot elderly abuse. If any volunteer violates confidentiality, is rude or disrespectful or breaks any of our terms, they will be removed from the program without hesitation and any legal issues will be discussed/pursued between the senior center and the individual. Some senior individuals do have triggers, in which case volunteers will get further training and instruction on how to properly engage with them. Volunteers are also trained to spot verbal abuse, isolation, physical abuse, sexual abuse, exploitation, and mental abuse in senior homes. Volunteers are instructed to report these instances to Horizon Networks equity team immediately.
While students of all ages can make great volunteers, we require that they must at least be in highschool. We reserve the right to refuse students the privilege of volunteering.
Every one of our volunteers will be required to fill out an official background check form and sign a liability and media release form before their first events. Volunteers who fail to fill out these forms will be respectfully asked to leave the organization.